What to Do when You See ‘Unable to Load Remote Content Privately’ at the Top of an Email – Guide

Apple has introduced a new privacy feature in its iOS 15 Mail app that will hide your IP address so that email senders cannot use it to determine your location or link it to your browsing activity. ..

Apple uses a relay server to upload remote content, which hides its IP address. This feature also prevents companies and email senders from using tracking pixels to determine when you read an email. ..

Apple advises that Mail Privacy Protection should not be turned on in the Settings app because it can cause problems.

If you are using a virtual private network (VPN) to access your email, it may be blocking the ability to upload content. Mail does not upload content without your permission, but if there is something you need to see, you can ignore it by tapping the “Upload Content” option in the prompt. ..

When you use “Upload Content” with a VPN enabled in this way, the content will be uploaded through the VPN instead of Mail’s Privacy Protection, so you still have some privacy protection. You can also turn off VPN to try to get all the benefits of Mail’s Privacy Protection.

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Final note

If you’re seeing “Unable to Load Remote Content Privately” at the top of an email, it might be because your email is not loading properly. This guide will show you how to fix the problem and make sure your email is loading quickly.